• Assist customers with inquiries and provide support via phone, email, or chat.
• Resolve customer complaints and issues in a timely and effective manner.
• Maintain detailed records of customer interactions and transactions.
• Provide product information and guide customers in selecting suitable options.
• Collaborate with other departments to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years of experience in customer service
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Patience and empathy towards customers
• Working Conditions: Primarily office-based with some remote work options