Call Center Agent

Concentrix 1BPO

HK$2-3.4K[Monthly]
On-site - BacolodNo Exp RequiredHigh/Senior High SchoolFull-time
Share

Job Description

Benefits

  • Allowances

    Meal Allowance, Transportation Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Professional Development

    Apprenticeship Program, Job Training, Mentorship Program, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

Read More

Description

  • We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.
  • very competitive salary
  • meal and transportation pay
  • rice allowance
  • night differential [when applicable]
  • account incentives
  • sick and vacation leaves
  • educational assistance
  • retirement plan
  • annual appraisal and bonuses
  • comprehensive health plan for you and your loved ones
  • clean, safe & modern working environment
  • Communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • maintain basic knowledge of client products and/or services

Requirements

  • computer literate
  • must be FLUENT in English; keep in mind that you'll be conversing with foreign customers
  • committed to full-time long-term employment
  • All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
  • EDUCATIONAL & PROFESSIONAL ATTAINMENT
  • at least graduated HS (prior to K-12 curriculum) / ALS / SHS (K-12)
  • not tied up with academics; not currently studying nor enrolling for school
  • fresh college graduates are encouraged to apply
  • BPO experience handling international voice account is a DEFINITE PLUS but not required.
  • NOTE: For applicants falling under the K-12 curriculum, you should be graduates of Senior High School because strictly Junior HS graduates will not be accepted. However for applicants under the old (before K-12) curriculum, HS graduates are welcome to apply.
English LanguageCustomer ServiceProblem SolvingTeam PlayerAccount ManagementStrong Work EthicTechnical SkillsOrganizational SkillsPeople SkillsInterpersonal Skills
Preview

PH Concentrix 1BPO

Talent Sourcing Specialist Concentrix 1BPO

More than ten replies today

Working Location

Lacson St

Posted on 27 February 2025

Explore similar jobs

View more similar jobs

Concentrix 1BPO

<50 Employees

BPO & Call Center

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.