Call Center Agent

Elevatione Time Stops Ph Inc

HK$2.8-3.5K[Monthly]
On-site - Makati<1 Yr ExpHigh/Senior High SchoolFull-time
Share

Job Description

Description

  • Handle inbound and outbound customer calls, addressing inquiries, complaints, or requests.
  • Provide accurate information about products, services, or policies.
  • Resolve customer issues efficiently and escalate complex cases to supervisors.
  • Document call details and customer interactions in the system.
  • Maintain a high level of professionalism and customer service.
  • Follow company scripts, guidelines, and protocols during calls.
  • Meet performance targets such as call handling time, customer satisfaction, and issue resolution.
  • Offer product recommendations or upsell services when appropriate.

Requirements

  • At least a high school graduate.
  • With experience in customer service specifically bookings and/or appointments.
  • With experience in handling outbound and/or inbound calls.
  • Skilled in upselling.
  • Proficient in CRM software and appointment scheduling system.


Customer ServiceSchedulingTeam PlayerStrong Work EthicCall CentreBack Office SupportEnglish LanguageSalesComputer Literate
Preview

Time Stops PH Inc. Elevatione

HR OfficerElevatione Time Stops Ph Inc

More than ten replies today

Working Location

Centuria Medical Makati. Brgy, Century City Kalayaan Ave, cor Salamanca, Makati City, Metro Manila, Philippines

Posted on 21 June 2025

Explore similar jobs

View more similar jobs

Elevatione Time Stops Ph Inc

51-100 Employees

Shopping & Retail

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.