Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Manage inbound and outbound calls efficiently.
- Provide excellent customer service and support.
- Address customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree from an accredited institution.
- Experience Level: 1-3 years in a call center or customer service role.
- Skills and Competencies: Proficient in English, strong customer service abilities, effective communication.
- Responsibilities and Duties: Handle inbound calls, assist customers, resolve issues, maintain records.
- Working Conditions: Office environment, possible shift work, fast-paced setting.
- Qualities and Traits: Team player, empathetic, detail-oriented, able to multitask.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 02 July 2025
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