Call Center Representative
Metacom Careers
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Disability Insurance, Health Care On-Site, Health Insurance, Vision Insurance, HMO
Perks Benefits
Parking Space, Retirement Plan, Sleeping Quarters
Time Off & Leave
Birthday Leave, Military Leave, Solo Parent Leave, Vacation Leave, Volunteer Time Off, Wedding Leave
Description
- Provide exceptional customer service via phone
- Resolve customer issues and inquiries efficiently
- Document interactions and maintain accurate records
- Collaborate with team members to enhance service quality
- Adhere to company policies and procedures
- Engage in ongoing training to improve product knowledge
- Meet performance metrics and targets
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year in customer service or call center environments.
- Skills and Competencies: Proficient in English, strong customer service orientation, effective problem-solving abilities, technical skills, and sales pitching expertise.
- Working Conditions: Office environment, may involve evening or weekend shifts.
- Qualities and Traits: Adaptable team player with excellent communication and interpersonal skills.
Brian Lamban CSSWB
HR ManagerMetacom Careers
High response rate
Working Location
Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines
Posted on 05 June 2025
Explore similar jobs
View more similar jobsCall Center Representative
Neksjob PhilippinesHK$3.5-4.2K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Cyan NeksjobSourcing Specialist
Call Center Representative
Metacom CareersHK$4.9-7K[Monthly]
On-site - Quezon CityFresh Graduate/StudentBachelorFull-time
Lamban BrennyHR Manager
Call Center Representative
Callhounds Global BPOHK$2.8-3.5K[Monthly]
On-site - Quezon City<1 Yr ExpEdu not requiredFull-time
Bonza Emil AndreiHR Manager
Contact Center Representative_Shaw
Acquire BPONegotiable
On-site - Quezon CityFresh Graduate/StudentDiplomaFull-time
BossHR Manager
Contact Centre Operator
JACSS Dynamic Business Outsourcing Solutions & Services, Inc.Negotiable
On-site - Quezon City1-3 Yrs ExpEdu not requiredFull-time
BossHR Manager
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
