Part Time- Customer Service Agent
E-Solutions IT Services
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints in a timely and professional manner.
- Maintain detailed records of customer interactions.
- Collaborate with other teams to enhance customer satisfaction.
- Participate in training sessions to improve skills and knowledge.
Requirements
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment, potential for remote work, may require flexible hours.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential.
Basco Kaye Ann Seth
Senior RecruiterE-Solutions IT Services
Active within three days
Working Location
Two Fintech Place. PG7W+326, Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines
Posted on 09 July 2025
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