Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

HK$2.1-2.8K[Monthly]
On-site - Taguig<1 Yr ExpEdu not requiredFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance

  • Employee Recognition and Rewards

    Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Description

  • Assist customers with inquiries via phone.
  • Handle customer inquiries, resolve issues, manage communications efficiently, schedule appointments, and provide outstanding support
  • Resolve issues and provide accurate information about products and services.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service processes.
  • Ensure high levels of customer satisfaction through effective communication.

Requirements

  • Educational Qualifications: Education not required
  • Experience Level: At least 6 months BPO exp in any international voice account
  • Skills and Competencies: Proficient in call center operations, strong interpersonal and people skills, excellent customer service abilities, fluent in English, effective problem-solving skills, and adept in scheduling
  • Working Conditions: Fast-paced environment, potential for shift work, and requires flexibility
  • Qualities and Traits: Empathetic, patient, organized, team-oriented, and a strong communicator
Call CentreInterpersonal SkillsPeople SkillsCustomer ServiceEnglish LanguageProblem SolvingScheduling
Preview

Jennylyn Fajardo

HR OfficerSynlink Recruitment Outsourcing Co. Inc.

High response rate

Working Location

Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines

Posted on 05 June 2025

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