Customer Service Representative

Staffing co.

HK$2.1-2.8K[Monthly]
On-site - BacolodNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

Description

  • Respond to customer inquiries via phone, email, or chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Document interactions in the customer management system.
  • Assist in improving customer satisfaction and retention.
  • Work collaboratively with team members to enhance service quality.

Requirements

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong problem-solving abilities and a solid work ethic are essential.
  • Responsibilities and Duties: Assist customers, handle inquiries, and resolve issues efficiently.
  • Working Conditions: Fast-paced, office environment, may require shifts including evenings.
  • Qualities and Traits: Excellent communication skills, patience, and a customer-oriented mindset.
Problem SolvingStrong Work EthicCustomer Service
Preview

A Mica

Sourcing LeadStaffing co.

Active within seven days

Working Location

Ground, Teleperformance Bacolod, Magsaysay Ave, Bacolod, 6100 Negros Occidental, Philippines

Posted on 22 January 2025

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