Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Insurance Health & Wellness
HMO
Description
- Assist customers via phone, email, and chat.
- Resolve inquiries and provide accurate information.
- Handle complaints and offer suitable solutions.
- Maintain customer records and document interactions.
- Collaborate with team members to improve service quality.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Strong English language proficiency and effective customer service skills.
- Working Conditions: Office environment with typical work hours; may involve shift work.
- Qualities and Traits: Patient, empathetic, and a proactive problem-solver.
James Miranda
Recruitment associateSynlink Recruitment Outsourcing Co. Inc.
Reply 0 Times Today
Working Location
Megaworld Blvd, Mandurriao, Iloilo City, Iloilo, Philippines
Posted on 04 July 2025
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