Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively.
- Maintain a positive attitude and professional demeanor.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree required.
- Experience Level: Less than 1 year of experience in customer service or call center environment.
- Skills and Competencies: Strong customer service and technical skills, financial literacy, and problem-solving abilities.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, potential for shift work.
- Qualities and Traits: Excellent communication skills in English, patience, and a friendly demeanor.
Villaroman Shayne
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 12 July 2025
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