Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service through various communication channels.
- Assist customers with inquiries, issues, and product information.
- Maintain a positive and professional demeanor in all interactions.
- Document customer interactions and feedback accurately.
- Collaborate with team members to resolve complex issues.
- Strive to meet performance metrics and goals.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or a related field.
- Experience Level: Less than 1 year of customer service or relevant experience.
- Skills and Competencies: Strong communication, problem-solving skills, and proficiency in CRM software.
- Responsibilities and Duties: Handle customer inquiries, provide product information, and resolve issues efficiently.
- Working Conditions: Office environment, with potential remote work options.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
Villaroman Shayne
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active within three days
Working Location
Compass Offices - BGC Corporate Center - Serviced Office Bonifacio Global City. 24/F, BGC CORPORATE CENTER, 30TH STREET, CORNER 11th Ave, Manila, 1013 Metro Manila, Philippines
Posted on 31 July 2025
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