Data Support Specialist
Thurston Software
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Parking Space
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Combination of data entry, research, and administrative support duties.
- Ensure all customers/clients receive the highest level of service by answering inquiries and resolving issues, primarily through email and Monday Boards.
- Respond to basic inquiries from Brokers, agents, and customers/clients concerning a policy status or billing error.
- Ensures that all relevant requests are promptly addressed and accurate information is effectively communicated to the client.
- Ensuring the accuracy of all updates made to client payment information, billing plans, effective date changes, and endorsement requests through both backend and frontend systems
Requirements
- Bachelor’s or College degree on IT or any related computer courses.
- Bachelor’s or College degree in others or equivalent.
- Excellent communication skills both written and oral
- Strong research and organizational skills
- Critical decision-making Skills
- Ability to complete redundant tasks
- Attention to detail
- Excellent Computer Skills
- Experience with property and casualty insurance or commercial insurance (preferred)
- Amenable to work in graveyard shift and onsite at San Juan City
Jessa Mae Obias
HR OfficerThurston Software
High response rate
Working Location
3rd Floor, 5 F. Blumentritt. 5 F. Blumentritt, San Juan, Metro Manila, Philippines
Posted on 22 May 2025
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Navales Eric JohnCEO
Thurston Software
Unfinanced / Angel
51-100 Employees
Information & Communication Technology
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