Guest Relations Supervisor | Cagayan de Oro
The SM Store
Job Description
Description
Job Function: Responsible for managing the daily operations of the Prestige Lounge.
Responsibilities
Handle customer complaints elevated or not handled by Guest Services Representatives
Prepare and submit daily, weekly and monthly operations reports
Manage operational expense and monitor inventory of supplies
Lead development of the team
Qualifications:
Graduate of Hotel and Restaurant Management, Tourism or any business course
3 years of working experience in Customer Service or related field and with working knowledge on MS Office
Requirements
Please refer to job description.
Boss
HR ManagerThe SM Store
Work Location
SM Retail Headquarters, J.W. Diokno Boulevard corner Bayshore Avenue, MOA Complex, Pasay City, Metro Manila, Philippines
Posted on 14 April 2025
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The SM Store
>1000 Employees
Shopping & Retail
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