Ben's Windoors Inc. Hotel Front Desk Agent

Ben's Windoors Inc.

HK$2.1-2.8K[Monthly]

On-site - Pampanga<1 Yr ExpEdu not requiredFull-time

Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Employee Discount, Free Meals

Manage check-ins and check-outs, handle reservations, and provide guest assistance.
Manage reservations and provide information about hotel amenities.
Handle guest inquiries and resolve issues promptly.
Process payments and maintain accurate records.
Collaborate with other hotel staff to ensure guest satisfaction.
Stay informed about local attractions and events.

Educational Qualifications: A high school diploma or equivalent is preferred, but not strictly required.
Experience Level: Less than 1 year of experience in a customer service role is desirable.
Skills and Competencies: Strong communication skills, proficiency in computer systems, and a friendly demeanor.
Working Conditions: Fast-paced environment with potential for evening and weekend shifts.
Qualities and Traits: Must be detail-oriented, adaptable, and possess excellent interpersonal skills.

Communication SkillsCustomer Relationship ManagementServices