SmartLine Human Resource Services Inc Hotel Manager

SmartLine Human Resource Services Inc

Urgent

HK$2.1-4.2K[Monthly]

On-site - Quezon City1-3 Yrs ExpBachelorFull-time

Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Oversee daily hotel operations, ensuring high standards of service.
Manage staff, from hiring to training and performance evaluation.
Develop and implement marketing strategies to boost occupancy rates.
Maintain budgetary controls and financial reporting.
Enhance guest satisfaction through quality service and swift resolution of issues.
Ensure compliance with health and safety regulations.
Oversee daily hotel operations, manage staff, ensure guest satisfaction, and maintain quality standards.

Educational Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or related field.
Experience Level: 1-3 years of relevant experience in hotel management or customer service roles.
Skills and Competencies: Proficient in English, exceptional customer service and relationship management skills; strong interpersonal and communication abilities.
Working Conditions: Fast-paced hotel environment, flexible hours including weekends and holidays.
Qualities and Traits: Strong leadership qualities, problem-solving skills, attention to detail, and a proactive attitude toward customer service.

English LanguageCustomer ServiceServicesCustomer Relationship ManagementInterpersonal SkillsCommunication Skills