Accenture in the Philippines Insurance Customer Service Representative

Insurance Customer Service Representative

Accenture in the Philippines

Negotiable

On-site - Mandaluyong1-3 Yrs ExpDiplomaFull-time

Description

Role

If you're interested in applying for this role, feel free to walk in to our career hub Monday through Friday (excluding holidays) from 9 AM to 6 PM at:

Mandaluyong City: Ground Floor Cybergate 1, Boni, Mandaluyong City

Quezon City: 3rd Floor Gateway Mall, Cubao, Quezon City

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate (Insurance) role.

About the Role: As a Customer Service Associate (Insurance), you will be performing the following tasks on a daily:

Review completeness and compliance of all documents received.
Verify accuracy of agent and license information.
Analyze information to determine proper handling of work.
Encode agent, license and commission information in the system accurately.
Update existing agent record in the system, if needed.
Create and post correspondences, if needed.
Identify the next process based on the workflow and create necessary transactions.

Minimum Qualifications

About You: The ideal candidate will have the following skills and experience:

Open to college graduate and under graduate with relevant work experience
Must have 1 year of experience in financial/healthcare/insurance accounts
Proficient in Microsoft applications
Must be willing to work full time onsite in Filinvest, Alabang
Must be flexible with shifts

Requirements

Please refer to job description.

Communication SkillsProblem SolvingEmpathyActive ListeningTime ManagementCustomer Relationship ManagementConflict ResolutionMultitaskingAdaptabilityProduct Knowledge