Online Customer Service Representative

Metacom Careers

HK$3.5-7K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
Share

Job Description

Description

  • Respond to customer inquiries via email, chat, and social media.
  • Provide accurate product information and troubleshoot issues.
  • Ensure a positive customer experience through effective communication.
  • Maintain knowledge of company policies and procedures.
  • Collaborate with team members to resolve complex issues.
  • Document interactions and feedback for continuous improvement.

Requirements


  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: Less than 1 year of experience in customer service or sales.
  • Skills and Competencies: Proficiency in sales pipeline management and exceptional customer service skills.
  • Working Conditions: Remote work environment with flexible hours.
  • Qualities and Traits: Strong communication skills, patience, and a problem-solving attitude.
Sales PipelineCustomer Service
Preview

Brian Lamban CSSWB

HR ManagerMetacom Careers

High response rate

Working Location

McKinley Hill Cyberpark. G2MX+X6V, Taguig, 1638 Metro Manila, Philippines

Posted on 04 June 2025

Explore similar jobs

View more similar jobs

Metacom Careers

Unfinanced / Angel

101-500 Employees

BPO & Call Center

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.