Patient Service Representative
Premiere Medical & Cardiovascular Laboratory Inc.
Job Description
Benefits
Employee Recognition and Rewards
Annual Appraisal
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Others
Company Social Events, Office Parties
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave, Volunteer Time Off
Description
- Handle phone and walk-in inquiries from patients, providing accurate information regarding laboratory services and procedures.
- Maintain and update inquiry data and statistics to track patient interactions.
- Schedule patient appointments and perform follow-up calls to ensure timely visits.
- Manage and update the laboratory directory database, ensuring that information is accurate and up-to-date.
- Coordinate effectively with different departments to ensure seamless patient service and communication.
- Provide exceptional customer service to patients, addressing any questions or concerns in a courteous and professional manner.
- Assist patients in filling out necessary paperwork and ensure they have all the required information for their appointment.
Requirements
- Graduate of any Bachelor's Degree
- Excellent communication skills both oral and written
- Experience in customer service is an advantage
- Keen to details, organized, versatile, and can work under pressure with minimal supervision
- Fresh graduates are encouraged to apply!
HR Premiere
RecruiterPremiere Medical & Cardiovascular Laboratory Inc.
Active within three days
Working Location
Taguig, Philippines
Posted on 27 May 2025
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Premiere Medical & Cardiovascular Laboratory Inc.
101-500 Employees
Healthcare & Medical Care
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