Customer Service Representative

Fameex

HK$21.2-26.5K[Monthly]
On-site - Dubai1-3 Yrs ExpDiplomaFull-time
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Job Description

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Benefits

  • Allowances

    Meal Allowance, Transportation Allowance, Housing Allowance, Medical Reimbursement

  • Government Mandated Benefits

    13th Month Pay

  • Perks Benefits

    Annual Company Trip

  • Time Off & Leave

    Birthday Leave, Compassionate Leave, Maternity & Paternity Leave, Sick Leave

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VIP Customer Service Responsibilities:


- Provide high-quality VIP customer service to ensure customer satisfaction and address client inquiries.

- Coordinate and address the needs of VIP clients, offering customized services to ensure a positive experience on the platform.

- Participate in communication and support related to exchange matters, ensuring that the trading needs of VIP clients are responded to promptly.

- Utilize tools such as spreadsheets (e.g., Excel) to organize client data, transaction records, and other relevant information.

- Maintain an online presence on Telegram (TG) to respond to client inquiries in a timely manner.



Customer Service
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G Yuki

HR OfficerFameex

Working Location

Al Qusais - Al Twar Fourth - Dubai - United Arab Emirates

Posted on 07 May 2025

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