Remote - Malaysia - Bilingual Customer Service (Web3, DEX)

MUFEX

RM3.8-4.4K[Monthly]
RemoteFresh Graduate/StudentDiplomaFull-time
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Remote Details

Open Country：Malaysia

Language Requirements：English | Chinese

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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Benefits

  • Employee Recognition and Rewards

    No Monitoring System

  • Perks Benefits

    Pay in Crypto

Description

  • Provide efficient and friendly customer support, addressing user inquiries regarding transactions and platform usage.
  • Collaborate with the team to coordinate the resolution of complex issues, ensuring customer needs are effectively addressed.
  • Participate in company-provided training to become familiar with products and services, enabling better support for customers.
  • Document and report user feedback, collecting market issue data to assist in optimizing products and services.


Customer serviceEnglishbackend supportWeb3
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Kari C

HR ManagerMUFEX

Posted on 23 October 2024

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