Call Center Representative

Staffing co.

Mendesak
HK$2.1-2.8K[Bulanan]
Di tempat - Cebu5-10 Tahun KedaluwarsaSMA/SMAPenuh waktu
Bagikan

Deskripsi Pekerjaan

Keuntungan

  • Manfaat yang Diamanatkan Pemerintah

    Gaji Bulan ke-13, Dana Pag-Ibig, Liburan Berbayar, Kesehatan Phil, SSS/GSIS

  • Asuransi Kesehatan & Kesejahteraan

    Organisasi perawatan kesehatan

  • Waktu Istirahat & Cuti

    Cuti sakit, Cuti Liburan

Keterangan

  • Handle inbound and outbound calls to assist customers with inquiries.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints and issues efficiently.
  • Maintain records of customer interactions in the database.
  • Collaborate with team members to improve service quality.
  • Demonstrate excellent communication and problem-solving skills.

Persyaratan

  • Educational Qualifications: High School or Senior High School diploma required.
  • Experience Level: Minimum of 5-10 years of experience in a call center environment.
  • Skills and Competencies: Proficient in English, Excellent customer service, Strong problem-solving abilities, Team player, Strong work ethic, and Technical skills.
  • Responsibilities and Duties: Manage customer inquiries, resolve issues, maintain records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced call center environment, potential evening and weekend shifts.
  • Qualities and Traits: Strong communication skills, patience, empathy, and resilience under pressure.
Bahasa InggrisLayanan PelangganPenyelesaian masalahPemain TimEtika Kerja Yang KuatPusat PanggilanKeterampilan teknis
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Mercado Jayvee

HR ManagerStaffing co.

Tingkat respons yang tinggi

Lokasi Kerja

Concentrix Cebu IT Park Recruitment Site. Jose Maria del Mar Street 9F, 11F, 12F, Lungsod ng Cebu, 6000 Lalawigan ng Cebu, Philippines

Diposting di 24 July 2025

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