Customer Support
Lee Systems Technology Ventures
Deskripsi Pekerjaan
Keterangan
- The Customer Support Representative / Implementation Officer is responsible for handling both existing and new client engagements.
- This includes the implementation and training of LSTVI’s proprietary software solutions, addressing client concerns, and providing after-sales technical support.
- The role ensures client satisfaction through responsive support, timely implementation, and proper documentation of enhancements and customization requests.
Persyaratan
- Bachelor’s degree in Information Technology, Computer Science, Business Administration or any related field.
- Minimum of 1–2 years of experience in software implementation, client support, or a similar role.
- Excellent verbal and written communication skills in English
- Strong troubleshooting and problem-solving skills
- Proficiency in using CRM systems, remote access tools, and support ticketing systems
- Ability to work under pressure and meet tight deadlines
- High level of organizational skills and attention to detail
- Willing to travel for onsite client training and support, if needed
ALEX RAZO
HR GeneralistLee Systems Technology Ventures
Aktif hari ini
Lokasi Kerja
887, Lee Systems Technology Ventures, Inc. 887 B, West Grace Park, 8th Avenue W, Caloocan, Kalakhang Maynila, Philippines
Diposting di 23 June 2025
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