Customer Care Representative

Alorica

HK$2.7-4.1K[Bulanan]
Di tempat - Kota QuezonTidak Perlu ExpSMA/SMAPenuh waktu
Bagikan

Deskripsi Pekerjaan

Keterangan

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries, complaints, and issues efficiently.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve the customer experience.
  • Stay updated on product knowledge and services.
  • Contribute to team goals and performance metrics.

Persyaratan

  • Educational Qualifications: High School/Senior High School diploma is mandatory.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong problem-solving abilities, excellent customer service skills, familiarity with call center operations, technical proficiency, and the ability to work collaboratively as a team player.
  • Working Conditions: Office environment; may require shift work, including evenings and weekends.
  • Qualities and Traits: Empathetic, patient, excellent verbal communication skills, and a positive attitude.
Penyelesaian masalahLayanan PelangganPusat PanggilanKeterampilan teknisPemain TimBahasa Inggris
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Edilbert Balla

Sourcing AssociateAlorica

Aktif dalam tiga hari

Lokasi Kerja

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Diposting di 05 August 2025

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