KMDC Employment Services Customer Service Representative

KMDC Employment Services

HK$2.8-4.2K[Bulanan]

Di tempat - Bulacan1-3 Tahun KedaluwarsaSMA/SMAPenuh waktu

Tunjangan
Tunjangan Makan, Tunjangan Transportasi
Penghargaan Karyawan
Komisi, Bonus Kinerja, Penilaian Tahunan, Program Penghargaan Karyawan, Insentif
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13, Dana Pag-Ibig, Kesehatan Phil, SSS/GSIS
Asuransi Kesehatan & Kesejahteraan
Perawatan Kesehatan di Tempat, Asuransi Kesehatan, Asuransi Jiwa, Asuransi Mental, Asuransi Penglihatan, Organisasi perawatan kesehatan
Manfaat Tunjangan
Diskon Karyawan, Program Pensiun, Ruang Tidur

Baca lebih lanjut

Provide exceptional customer service via phone.
Assist customers with inquiries, complaints, and service requests.
Maintain a positive, empathetic, and professional demeanor.
Resolve issues efficiently and escalate complex cases as needed.
Document interactions accurately in the customer relationship management system.
Collaborate with team members to improve service quality.

Educational Qualifications: High School Diploma or equivalent required.
Experience Level: At least 1year of experience in BPO preferred.
Skills and Competencies: Proficient in English communication, both written and verbal; strong problem-solving skills; ability to handle complaints effectively.
Working Conditions: Office environment with occasional overtime during busy periods.
Qualities and Traits: Empathetic, patient, detail-oriented, and a team player.

Bahasa InggrisLayanan Pelanggan