One Point Contact Inc. Customer Service Representative

Customer Service Representative

One Point Contact Inc.

HK$2.1-2.8K[Bulanan]

Di tempat - Pasig<1 Tahun KedaluwarsaS1Penuh waktu

Deskripsi Pekerjaan

Keuntungan

Tunjangan
Tunjangan Telekomunikasi
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13, Dana Pag-Ibig, Liburan Berbayar, Kesehatan Phil, SSS/GSIS
Asuransi Kesehatan & Kesejahteraan
Organisasi perawatan kesehatan

Keterangan

Respond to customer inquiries via phone, email, and chat.
Provide product information and resolve issues promptly.
Maintain customer satisfaction through effective communication.
Document interactions and feedback in the CRM system.
Collaborate with team members to improve service processes.
Handle returns and exchanges in accordance with company policy.

Persyaratan

Educational Qualifications: Bachelor’s degree required.
Experience Level: Less than 1 year of experience in customer service preferred.
Skills and Competencies: Proficient in English, strong customer service, scheduling, problem-solving, and people skills; technical aptitude and financial literacy are advantageous.
Working Conditions: Office environment; may involve occasional remote communication.
Qualities and Traits: Strong work ethic, adaptability, and excellent interpersonal skills are essential for success.

Bahasa InggrisLayanan PelangganPenjadwalanPenyelesaian masalahKeterampilan OrangDukungan Kembali OfficeKeterampilan teknisMelek KeuanganEtika Kerja Yang KuatManajemen Akun