Customer Service Representative
Miranda HR
Deskripsi Pekerjaan
Keuntungan
Penghargaan Karyawan
Bonus Kinerja, Penilaian Tahunan
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13, Dana Pag-Ibig, Liburan Berbayar, Kesehatan Phil, SSS/GSIS
Asuransi Kesehatan & Kesejahteraan
Organisasi perawatan kesehatan
Manfaat Tunjangan
Tempat Parkir
Waktu Istirahat & Cuti
Cuti Hamil & Cuti Hamil & Melahirkan, Cuti sakit, Cuti Liburan
Keterangan
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Resolve issues efficiently and accurately, aiming for first-contact resolution.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Persyaratan
- Job Title: Customer Service Representative
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience required, open to fresh graduates.
- Skills and Competencies: Proficient in English, strong customer service skills, effective problem-solving abilities, and basic technical skills.
- Responsibilities and Duties: Handle customer inquiries, provide account management support, and assist with back office operations.
- Working Conditions: Fast-paced environment, may require flexible hours.
- Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude.
Ramos Jienel Antoinette
HR ManagerMiranda HR
Aktif hari ini
Lokasi Kerja
Ground Floor, Eton Cyberpod Corinthian. H3R6+W2W, Epifanio de los Santos Ave, Ortigas Center, Quezon City, 1110 Metro Manila, Philippines
Diposting di 24 July 2025
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Pembiayaan tidak diperlukan
51-100 Karyawan
Sumber Daya Manusia
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