Key Responsibilities:

Recruitment:

• Manage end-to-end recruitment: job posting, sourcing, screening, interviewing, testing, and candidate selection.
• Collaborate with department heads to determine manpower needs and update job descriptions aligned with ISO documentation.
• Maintain a talent pipeline and engage in proactive sourcing strategies.
• Conduct background checks, prepare employment offers, and oversee hiring documentation.
• Maintain recruitment records and metrics in compliance with ISO procedures.

Onboarding & Employee Integration:

• Facilitate new hire orientation and ensure all onboarding documents are properly completed and filed by ISO guidelines.
• Coordinate probationary assessments and gather feedback from managers

Training & Development:

• Assess training needs and recommend appropriate learning interventions.
• Plan, organize, and implement in-house and external training programs, ensuring alignment with ISO quality objectives.
• Document and monitor training effectiveness through evaluations and feedback, incorporating continuous improvement practices.
• Maintain accurate training records and certifications required by ISO standards.

ISO Compliance & Continuous Improvement:

• Participate in HRD-related ISO audits, ensuring all recruitment and training processes meet ISO requirements.
• Maintain and update standard operating procedures (SOPs) related to recruitment and training.
• Assist in identifying process improvements and corrective actions to address non-conformities.

Qualifications:

• Bachelor’s degree in Human Resources, Psychology, or related field.
• At least 3–5 years of work experience in Recruitment and Training, preferably in an ISO-certified organization.
• Familiarity with ISO 9001 (or relevant standards) and experience maintaining HR documentation for compliance is an advantage.
• Strong interviewing, sourcing, and talent assessment capabilities.
• Experience in training design, delivery, and evaluation.
• Excellent organizational, documentation, and communication skills.
• Proficiency in MS Office; experience using HRIS, and Canva designs