A and S Workers Inc. Technical Staff

Technical Staff

A and S Workers Inc.

HK$2-2.6K[Bulanan]

Di tempat - Manila1-3 Tahun KedaluwarsaS1Penuh waktu

Deskripsi Pekerjaan

Keuntungan

Tunjangan
Penggantian Biaya Medis
Penghargaan Karyawan
Insentif
Manfaat yang Diamanatkan Pemerintah
Gaji Bulan ke-13, Dana Pag-Ibig, Liburan Berbayar, Kesehatan Phil, SSS/GSIS
Waktu Istirahat & Cuti
Cuti Panjang yang Tidak Dibayar, Cuti Liburan

Baca lebih lanjut

Provide technical assistance, manage customer relations, execute pre-sale and after-sale support, and conduct demand analysis.
Provide expert technical support to customers via phone, email, and chat.
Troubleshoot software and hardware issues effectively.
Respond to customer inquiries and resolve issues promptly.
Document and track all support interactions in the system.
Collaborate with team members to improve support processes.
Maintain knowledge of company products and services.

Job Title: Technical Support Representative
Educational Qualifications: Bachelor's degree required.
Experience Level: 1-3 years of experience in technical support preferred.
Skills and Competencies: Proficient in Customer Relationship Management, Sales Training, Excellent Communication, Teamwork, Sales Management, Relationship Building, Pre-Sale and After-Sales Technical Support, and Pre-Sale Demand Analysis.
Working Conditions: Office environment, potential for remote work; typical business hours.
Qualities and Traits: Strong problem-solving skills, adaptability, empathy, and a proactive attitude.

Manajemen Hubungan PelangganPelatihan PenjualanKeterampilan Komunikasi Luar BiasaKerja TimManajemen PenjualanMembangun HubunganDukungan Teknis Pra-PenjualanAnalisis Permintaan Pra-PenjualanDukungan Teknis Purna Jual