Pronet Systems Integrated Network Solution Inc. RMA Technical Coordinator

RMA Technical Coordinator

Pronet Systems Integrated Network Solution Inc.

HK$2.8-3.5K[月給]

オンサイト - ケソン市１年以上３年未満の経験大卒正社員

職務内容

福利厚生

手当
通信費手当
従業員の評価と報酬
インセンティブ
福利厚生
クリスマスボーナス, 住宅ローン基金, 有給休暇, 医療給付金, SSS/GSIS
保険健康とウェルネス
HMO
休暇
忌引休暇, 誕生日休暇, 出産・育児休暇, 病気休暇, バケーション休暇

説明

Process, categorize root cause analysis every time there is RMA request.
Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
Provide reports subject for preventive maintenance, items under warranty and out of warranty.
Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
Submit reports of status of Preventive Maintenance.
Submit recommendation of accounts due to preventive maintenance.
Communicate status and schedule to customers and Sales.
Code repair and replacement requests and forward when other departments must fulfill.
Enter data, analyze data, and identify trends in repair and replacement requests

要件

Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
Preferably 1 year experience employee specialize Technical support
With background in project technical support
High attention to detail and accuracy

カスタマーサービススケジューリング

Preview

Avancena Mary Grace

HR ManagerPronet Systems Integrated Network Solution Inc.

3日以内にオンライン

勤務地

3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines

掲載日 30 April 2025