ThinkUp Management Solutions, Inc. Account Manager

ThinkUp Management Solutions, Inc.

HK$3.5-4.2K[月薪]

现场办公 - 曼達盧永1-3 年經驗專科全職

Knowledgeable in GOVERNMENT AND PUBLIC BIDDING
Knowledgeable in I.T INDUSTRY
Serve as the primary point of contact for assigned client accounts.
Build long-term, trusted relationships with clients to ensure satisfaction and loyalty.
Understand client needs and coordinate with internal teams to deliver solutions and services effectively.
Monitor contract performance, service delivery, and resolve client issues in a timely manner.
Conduct regular check-ins, business reviews, and site visits to ensure smooth operations.
Identify opportunities for upselling or expanding services within existing accounts.
Collaborate with the sales team to renew contracts and negotiate terms when needed.
Prepare and submit reports on account status, activity, and client feedback.
Ensure compliance with company policies and contractual obligations.
Represent the company in a professional manner during client meetings and presentations.

Bachelor’s Degree in Business Administration, Marketing, Information Technology or any related field.
At least 1–2 years of experience in account management, client servicing, or sales.
Strong interpersonal and communication skills (verbal and written).
Excellent organizational and problem-solving abilities.
Ability to multitask and manage multiple accounts simultaneously.
Proficient in MS Office (Word, Excel, Outlook); CRM knowledge is a plus.
Willing to travel for client meetings or site visits if needed.
Customer-focused, proactive, and able to work under minimal supervision.