Dempsey Resource Management Inc. Account Specialist

Dempsey Resource Management Inc.

HK$1.4-2.1K[月薪]

现场办公 - 馬卡蒂1-3 年經驗本科全職

Provides direct, client-facing support for day-to-day account servicing needs
Ensures smooth and accurate handling of account setup, updates, and maintenance
Responds to client inquiries and concerns in a timely and professional manner
Engages proactively with clients to support membership retention and renewals
Coordinates closely with internal teams to deliver seamless client experience
Contributes to enhancing client satisfaction and building long-term relationships

Bachelor’s degree holder / College Graduate.
At least 1 year of experience in client servicing, preferably in HMO, insurance, or healthcare industries. Open for interested newbies.
Proven skills in account management, including client relationship building, issue resolution, and retention strategies.
Strong customer service orientation and problem-solving skills.
Excellent verbal and written communication skills.
High attention to detail and strong organizational abilities.
Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.
Ability to handle multiple accounts and meet deadlines in a fast-paced environment.
Holds a valid driver’s license and is able to drive as needed for client servicing activities.
Willing to work on-site
Others
Preferably a graduate in Business Administration, Marketing, Healthcare, or related fields.

specialist