Call Center Agent
Alorica
職位描述
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Follow company policies and procedures consistently.
職位要求
- Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
- Experience Level: Previous experience in a call center or customer service role preferred.
- Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
- Working Conditions: Office environment, shift work may be required, including evenings and weekends.
- Qualities and Traits: Patience, empathy, strong work ethic, and adaptability.
Edilbert Balla
Sourcing AssociateAlorica
今天活躍
工作地址
Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines
發布於 02 June 2025
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