Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

HK$4.2K[月薪]
现场办公 - 達義<1 年經驗本科全職
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職位描述

簡介

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues and complaints in a professional manner.
  • Document interactions and maintain accurate records.
  • Collaborate with team members to improve customer satisfaction.
  • Meet performance metrics and quality standards.

職位要求

  • Educational Qualifications: A Bachelor's degree in any field is required.
  • Experience Level: Less than 1 year of experience in customer service or call center roles.
  • Skills and Competencies: Excellent communication, active listening, problem-solving, and empathy are essential.
  • Responsibilities and Duties: Respond to customer inquiries, resolve issues promptly, and maintain updated records.
  • Working Conditions: Fast-paced environment, with occasional overtime required.
  • Qualities and Traits: Patience, adaptability, a positive attitude, and a strong willingness to learn.
客戶服務
Preview

Brenny Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing Solution Inc.

今天回覆 9 次

工作地址

Science Hub Tower 4. G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines

發布於 18 June 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000 人

BPO 和呼叫中心

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