Customer Care Representative - Software & Hardware (Php 20,500)

Alorica

HK$2.8-3.5K[月薪]
现场办公 - 馬卡蒂無需經驗高中全職
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職位描述

福利待遇

  • 津貼

    餐補

  • 員工表彰與獎勵

    績效獎金, 獎勵機制

  • 法定福利

    13薪, 員工貸款, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 健康保險

    健康保險, 健康維護組織

  • 額外福利

    睡眠區

  • 休假和請假

    病假, 休假

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簡介

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and effectively.
  • Maintain a positive attitude and professionalism.
  • Document interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer satisfaction.

職位要求

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No experience required; entry-level position.
  • Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.
  • Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure customer satisfaction.
  • Working Conditions: Office environment, potential for remote work, regular shift schedules.
  • Qualities and Traits: Friendly demeanor, teamwork mentality, adaptability, and strong communication skills.
英語語言客戶服務問題解決技術技能呼叫中心組織能力團隊合作者
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Labora Cedryck Alyn Ross

HR OfficerAlorica

工作地址

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

發布於 27 February 2025

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Alorica

C 輪

超過 1000 人

BPO 和呼叫中心

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