Customer Care Representative - Software & Hardware (Php 20,500)

Alorica

HK$2.8-3.5K[Mensual]
No - MakatiSem necessidade ExpEnsino Médio Alto/SeniorTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Derivações

    Permissão de refeição

  • Recompensas e reconhecimento de funcionário

    Bônus de desempenho, Incentivos

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de saúde, HMO

  • Benefícios de Habilidades

    Quartos de Dormir

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues promptly and effectively.
  • Maintain a positive attitude and professionalism.
  • Document interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance customer satisfaction.

Requisito

  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: No experience required; entry-level position.
  • Skills and Competencies: Proficiency in English, customer service orientation, strong problem-solving abilities, technical skills, call center familiarity, and excellent organizational skills.
  • Responsibilities and Duties: Assist customers via phone or chat, resolve inquiries, provide product information, and ensure customer satisfaction.
  • Working Conditions: Office environment, potential for remote work, regular shift schedules.
  • Qualities and Traits: Friendly demeanor, teamwork mentality, adaptability, and strong communication skills.
Idioma InglêsAtendimento ao clienteResolução de ProblemasHabilidades TécnicasCentral de atendimentoHabilidades OrganizacionaisJogador de equipe
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Labora Cedryck Alyn Ross

HR OfficerAlorica

Ativo dentro de três dias

Local de trabalho

Ground Floor, MJ Plaza. 2310 Chino Roces Ave, Makati, 1231 Metro Manila, Philippines

Postado em 27 February 2025

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