Customer Service Agent
StackPH
職位描述
福利待遇
員工表彰與獎勵
績效獎金, 月度獎, 員工表彰計畫
法定福利
13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS
健康保險
現場醫療服務, 健康保險, 健康維護組織
額外福利
停車位, 睡眠區
職業發展
員工援助計畫, 工作培訓
休假和請假
喪假, 病假, 休假
工作生活兩不誤
彈性時間
簡介
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product information and troubleshooting assistance.
- Document customer interactions and escalate issues as needed.
- Maintain a positive and professional demeanor.
- Work collaboratively with team members to enhance customer satisfaction.
- Meet performance targets and adhere to policies.
職位要求
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: Entry-level; no prior experience required.
- Skills and Competencies: Proficient in English, strong customer service skills, proficient problem-solving abilities, familiarity with call center operations, and basic technical skills.
- Working Conditions: Fast-paced call center environment with possible shift work.
- Qualities and Traits: Patient, empathetic, strong communicator, adaptable, and team-oriented.
Mark Artuz
HR ManagerStackPH
2 分鐘前回覆
工作地址
IT Park. Cebu City, 6000 Cebu, Philippines
發布於 10 July 2025
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