Customer Service Representative

Tiu Worldwide Franchise Inc.

HK$2.8-3.5K[月薪]
现场办公 - 達義<1 年經驗專科全職
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職位描述

福利待遇

  • 員工表彰與獎勵

    佣金, 獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 休假和請假

    病假, 休假

簡介

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Maintain accurate records of interactions and transactions.
  • Collaborate with team members to improve service processes.
  • Stay updated on product knowledge and company policies.
  • Assist in training new customer service representatives.
  • Manage customer inquiries, provide support, assist with back office tasks, upselling and ensure customer satisfaction.

職位要求

  • Educational Qualifications: A minimum of a Diploma in any relevant field.
  • Experience Level: Less than 1 year of experience in customer service or related roles.
  • Skills and Competencies: Proficiency in English, knowledge of Salesforce, strong organizational and interpersonal skills.
  • Working Conditions: Primarily office-based with call center duties.
  • Qualities and Traits: Strong work ethic, adaptability, effective communicator, and team-oriented.
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Dapula Gennie

HR GeneralistTiu Worldwide Franchise Inc.

今天回覆 2 次

工作地址

1216 Park Triangle Corporate Plaza, BGC Taguig, Fort Bonifacio. Fort Bonifacio, Taguig, Metro Manila, Philippines

發布於 06 May 2025

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