Customer Service Representative
Metacom Careers
Descrição do Trabalho
Benefícios
Recompensas e reconhecimento de funcionário
Comissões, Bônus de desempenho, Presente de Aniversário, Opinião Anual, Presente de Feriado
Benefícios gerenciados pelo Governo
Pagamento no décimo terceiro mês, Empréstimo para Funcionários, Fundo Pag-Ibig, Feriados Pagos, Saúde, SSS/GSIS
Benefícios de Habilidades
Academia de Inscrição, Quartos de Dormir
Tempo de desligamento e Saída
Licença de aniversário, Licença médica, Férias Deixadas, Tempo de voluntariado desativado
Descrição:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve complaints and issues in a timely manner.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service processes.
- Assist in training new staff as needed.
Requisito
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Less than 1 year of experience in customer service.
- Skills and Competencies: Proficient in customer service, problem-solving, and Salesforce; adept in call center operations and back office support.
- Working Conditions: Office environment, handling calls and customer interactions.
- Qualities and Traits: Strong communicator, team player, and positive attitude.
Lamban Brenny
HR ManagerMetacom Careers
Alta taxa de resposta
Local de trabalho
Ortigas Avenue, Mandaluyong, PH
Postado em 03 June 2025
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