Customer Service Representative
StackPH
Job Description
Description
- Provide exceptional customer support via phone, email, and chat.
- Assist customers with inquiries, issues, and product information.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints swiftly and effectively.
- Collaborate with team members to enhance service quality.
- Stay updated on company products and services.
Requirements
- Job Title: Customer Service Representative
- Educational Qualifications: High/Senior High School Diploma required.
- Experience Level: No prior experience necessary, training provided.
- Skills and Competencies: Proficient in English, strong customer service orientation, teamwork skills, account management, technical proficiency, and call center familiarity.
- Responsibilities and Duties: Respond to customer inquiries, resolve complaints, manage accounts, and provide technical support.
- Working Conditions: Office environment, possible shift work, fast-paced atmosphere.
- Qualities and Traits: Excellent communication, patience, problem-solving mindset, adaptability, and a positive attitude.
Mark Artuz
HR ManagerStackPH
More than ten replies today
Working Location
IT Park. Cebu City, 6000 Cebu, Philippines
Posted on 12 July 2025
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