Argold Jobs Inc. Hotel Front Desk Agent

Argold Jobs Inc.

HK$1.4-2.1K[月薪]

现场办公 - 馬尼拉<1 年經驗專科全職

Manage check-ins/check-outs and uphold exceptional guest service standards.
Handle reservations, provide information about the services, facilities, and surrounding areas.
Address guest concerns and ensure a smooth operation of front desk activities.
Maintain clear and accurate communication within the hotel team.
Represent Argold Jobs Inc., a leading recruitment firm with a commitment to connecting talent to industry-leading hospitality providers.

Educational Qualifications: Must possess at least a Diploma degree in Hospitality, Tourism, Business Administration, or related field.
Experience Level: Preferably less than 1 year of front desk experience in the hospitality industry, however fresh graduates are welcome to apply.
Skills and Competencies: Excellent proficiency in English; outstanding customer service skills; strong communication abilities; ability to handle stressful situations calmly and effectively.
Responsibilities and Duties: Greet and register guests, manage reservations, provide information about rooms, rates, and amenities, and handle guest check-ins and check-outs efficiently.
Working Conditions: Must be prepared to work in shifts, including nights, weekends, and holidays in a busy hotel environment.
Qualities and Traits: Friendly and welcoming demeanor, detail-oriented, good organizational skills, a team player with a professional appearance, and eagerness to help guests.

英語語言客戶服務溝通技巧