JOB DESCRIPTION

KEY RESPONSIBILITIES
You will:

• Oversee and manage day-to-day HR operations for front-line employees, ensuring compliance with company policies, local labor laws, and industry standards.
• Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.
• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.
• Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.
• Partner with line managers to identify training and development opportunities for employees to enhance performance and career growth.
• Monitor workforce metrics and recommend action plans to address challenges.
• Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.
• Support front-line managers in implementing the performance appraisal process, ensuring timely and constructive feedback is delivered.
• Provide coaching and guidance to leaders and employees to address performance gaps and develop improvement plans.
• Support the implementation of HR systems, tools, and initiatives that enhance front-line operations.
• Serve as a trusted advisor to front-line managers, providing HR expertise and guidance on employee relations, team dynamics, and best practices.
• Lead or participate in cross-functional projects that impact front-line teams, ensuring HR’s perspective is represented

QUALIFICATIONS & REQUIREMENTS:

• A degree in HR, Learning and Development, Psychology, or similar
• At least 5 years experience in HR Management, preferably supporting front-line or operational teams
• Proven track record in managing employee relations, workforce planning, and HR program implementation
• Strong knowledge of labor laws and HR compliance requirements.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to build trust and maintain strong relationships with employees and leaders.
• Proficient in HR systems and tools (e.g., HRIS, applicant tracking systems)

Work Schedule: Regular shift

Work Setup: Onsite