Here are some common duties and responsibilities associated with this position:

Customer Service:

• Greet customers with a friendly demeanor.
• Take and process customer orders accurately.
• Provide information about menu items and recommend products.
• Handle customer inquiries, complaints, and feedback promptly and effectively.

Food and Beverage Preparation:

• Assist in the preparation of food and beverages according to established recipes and standards.
• Maintain knowledge of menu items, including ingredients and preparation methods.
• Ensure quality control in terms of taste and presentation.

Cash Handling:

• Process transactions using the cash register or point-of-sale system.
• Handle cash, credit card payments, and give change to customers as needed.
• Maintain accurate records of sales and cash handling.

Cleaning and Maintenance:

• Keep the café area clean and organized, including tables, counters, and seating areas.
• Wash dishes, utensils, and equipment used for food and beverage preparation.
• Perform regular cleaning tasks such as sweeping, mopping, and sanitizing surfaces.

Inventory Management:

• Assist in inventory tracking, including ordering supplies and ingredients when necessary.
• Monitor stock levels and report shortages to the supervisor or manager.
• Help receive and store deliveries.

Team Collaboration:

• Work closely with other team members to ensure efficient service and a positive work environment.
• Communicate effectively with baristas, kitchen staff, and management.