Earn up to Php 40,000 per month while upskilling your career working for one of our many Real Estate clients in the US as a Leasing Administrator.

Role Facts:

• Earn PHP 30,000 up to PHP 40,000 monthly
• Night Shift
• HMO upon regularization
• Work-life balance
• 12 days of paid leave

Job Description:

Leasing Data and Activity Support

• Assist the Leasing Manager in gathering, analyzing, and reporting on leasing activity to inform strategy and improve team performance
• Maintain accurate data across systems to support transparency and decision-making

Lead Management & Customer Service

• Field incoming phone and email inquiries for available listings. Allocate leads according to company policy and ensure timely agent follow-up
• Support reputation management efforts by responding professionally to online reviews and inquiries across customer platforms

Application Processing & Leasing Administration

• Assist with application intake, processing, and communication with prospective tenants
• Draft and coordinate lease documents and complete post-leasing steps including data entry, file audits, and system updates

Resident Onboarding & Coordination

• Work closely with property management and maintenance teams to ensure a seamless leasing-to-move-in process for new residents
• Ensure timely follow-up and proper documentation during each stage of onboarding

Lease Renewals & Resident Communications

• Assist in managing lease renewals by coordinating communications with residents and the property management team
• Maintain accurate renewal tracking and document retention

Parking & Storage Oversight

• Support the coordination and tracking of parking and storage assignments in collaboration with the onsite team.
• Maintain up-to-date records and resolve related resident inquiries

System Maintenance & Software Proficiency

• Utilize Yardi, RentCafé CRM, and Monday.com to maintain listing data, applicant progress, and interdepartmental task tracking
• Support system accuracy and identify any process improvements needed to streamline leasing functions

Interdepartmental Collaboration & Special Projects

• Ensure consistent communication across teams related to leasing tasks and timelines
• Support special projects assigned by the Department Head or Leasing Manager, contributing to department-wide efficiency and growth

Role Qualifications:

• 1–2 years of administrative experience, preferably in the real estate or property management industry
• Must be available to work multiple weekends each month
• Strong written and verbal communication skills
• Ability to multi-task and prioritize effectively in a high-volume, fast-paced environment
• Proficiency in Microsoft Office Suite
• Organized, detail-oriented, and proactive
• Proficiency in Yardi or similar property management software is preferred
• Strong interpersonal skills and a collaborative approach
• Effective time management and ability to meet deadlines
• Self-motivated and able to work independently
• A genuine interest in expanding knowledge of the real estate investment industry

This is a full-time position. If you possess the above experience and skills and are looking for an exciting new challenge, apply now!

Kickstart your BPO career with ShoreAgents!

Job Types: Full-time, Permanent

Pay: Php30,000.00 - Php40,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Schedule:

• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay

Application Question(s):

• How much is your expected monthly salary?
• How much is your current monthly salary?

Application Deadline: 01/23/2025

Please refer to job description.