Midea Corp Operation Duty Lead

Operation Duty Lead

Midea Corp

HK$9.8-11.8K[月薪]

现场办公 - 帕賽1-3 年經驗本科全職

福利待遇

津貼
餐補
法定福利
13薪, Pag-Ibig 基金, 菲爾健康, SSS/GSIS

簡介

Oversee daily operations during duty shifts, ensuring the platform remains stable and efficient
Manage customer service issues, respond to user feedback, and streamline service processes for improvement
Track risk control data, identify unusual behavior, take prompt action, and report any incidents
Respond quickly to emergencies and coordinate with technical and product teams to resolve issues
Document shift activities, prepare operational reports, and provide improvement suggestions
Assist in shift scheduling, including night shifts, to ensure full team coverage

職位要求

A Bachelor’s degree or higher, preferably with experience in customer service or risk control
Proficient in customer service workflows and knowledgeable with common solutions for user issues
In-depth understanding of risk control, with the ability to analyze and address unusual transactions or behavior
Excellent communication and collaboration skills to work effectively with cross-functional teams
Excellent problem-solving abilities and strong decision-making skills in high-pressure situations
Willingness to work on a rotating shift schedule, including night shifts.
Amenable to start as soon as possible

精實六西格瑪

Preview

Del Carmen Maiah

Recruitment Team LeaderMidea Corp

工作地址

8th, Manila Airport Condotels Cluster 4, 5, 6 Lobby 81 Newport Boulevard Condominium, Newport City, Pasay. Condominium, 81 Andrews Avenue, 81 Newport Blvd, Pasay, 1300 Metro Manila, Philippines

發布於 21 March 2025