IT Support/On-site/ 1 year experience

Strategic Networks, Inc.

HK$2.1-2.8K[Mensual]
No - Cidade do Quezon<1 ano de experiênciaBacharelTempo Inteiro
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Descrição do Trabalho

Benefícios

  • Recompensas e reconhecimento de funcionário

    Programa de reconhecimento de funcionário

  • Benefícios gerenciados pelo Governo

    Pagamento no décimo terceiro mês, Fundo Pag-Ibig, Saúde, SSS/GSIS

  • Saúde e Bem-Estar

    Seguro de Morte e Desmembramento Acidental, HMO

  • Tempo de desligamento e Saída

    Licença médica, Férias Deixadas

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Descrição:

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.

Requisito

  • Must have at least 1 year of technical work experience
  • Amenable to work in Vertis North Quezon City
  • can start ASAP
Hardware troubleshootingRepair and Maintain
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Ali Huertas

HR OfficerStrategic Networks, Inc.

Responder Hoje 0 Vezes

Local de trabalho

19, Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

Postado em 16 April 2025

Jobs

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Strategic Networks, Inc.

51-100 funcionários

Tecnologias da Informação e Comunicação

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