• Serve as the primary point of contact for employee relations issues, providing advice and guidance to managers and employees on conflict resolution, performance management, and workplace behavior.
• Develop and implement employee relations strategies to drive a positive and engaging workplace culture.
• Partner with leadership to identify and address employee concerns, ensuring a fair, consistent, and legally compliant approach.
• Lead investigations into employee complaints, concerns, or grievances, ensuring thorough documentation and resolution.
• Provide coaching and guidance to management on managing employee performance and addressing behavioral concerns.
• Monitor and analyze employee relations trends, recommending actions to reduce conflict and improve retention.
• Collaborate with HR teams to design and implement programs that enhance employee engagement, well-being, and productivity.
• Stay updated on labor laws, regulations, and industry best practices to ensure compliance and mitigate risk.
  
  
  

• At least 10 years of relevant HR experience, with a solid focus on employee relations in the retail industry, preferably in beauty & skin care or consumer goods.
• Strong understanding of labor laws, employee rights, and best practices in employee relations.
• Proven experience handling complex employee relations issues, investigations, and dispute resolution.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to build strong, collaborative relationships with senior leadership and cross-functional teams.
• A strategic mindset with the ability to balance business goals with employee well-being.
• Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification (e.g., SHRM-SCP, PHR) is a plus.
  
  
  

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced and innovative beauty retail environment.
• A chance to make a real impact on employee engagement and company culture.
• Collaborative and supportive team culture.
  

Please refer to job description.