Technical Staff

A and S Workers Inc.

HK$2.1-2.8K[月薪]
现场办公 - 馬尼拉1-3 年經驗本科全職
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職位描述

福利待遇

  • 津貼

    醫療報銷

  • 員工表彰與獎勵

    獎勵機制

  • 法定福利

    13薪, Pag-Ibig 基金, 帶薪假, 菲爾健康, SSS/GSIS

  • 休假和請假

    無薪長假, 休假

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簡介

  • Provide technical assistance, manage customer relations, execute pre-sale and after-sale support, and conduct demand analysis.
  • Provide expert technical support to customers via phone, email, and chat.
  • Troubleshoot software and hardware issues effectively.
  • Respond to customer inquiries and resolve issues promptly.
  • Document and track all support interactions in the system.
  • Collaborate with team members to improve support processes.
  • Maintain knowledge of company products and services.

職位要求

  • Job Title: Technical Support Representative
  • Educational Qualifications: Bachelor's degree required.
  • Experience Level: 1-3 years of experience in technical support preferred.
  • Skills and Competencies: Proficient in Customer Relationship Management, Sales Training, Excellent Communication, Teamwork, Sales Management, Relationship Building, Pre-Sale and After-Sales Technical Support, and Pre-Sale Demand Analysis.
  • Working Conditions: Office environment, potential for remote work; typical business hours.
  • Qualities and Traits: Strong problem-solving skills, adaptability, empathy, and a proactive attitude.
客戶關係管理銷售培訓優秀的溝通技巧團隊合作銷售管理建立關係售前技術支持售前需求分析售後技術支持
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Iray Christine Amor

HR OfficerA and S Workers Inc.

今天回覆超過十次

工作地址

Reach. GXMQ+XFR, U-28-29-30 Harbor Drive Smmoa, Diosdado Macapagal Blvd, Pasay, Metro Manila, Philippines

發布於 24 April 2025

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