Job Function: Responsible for supporting Counter Manager and Branch leadership in promoting effortless customer experience and operational excellence within Counter Operations through effective management of required responsibilities.

Responsibilities

• Ensure that staff are practicing customer engagement initiatives

• Ensure completeness and usability of the POS system and its peripherals

• Direct customer traffic to other available counters to manage queuing

• Prepare and monitor work schedule of cashiers and checkers and manage absences by reassigning staff

Qualifications

• Candidate must possess at least a Bachelor's/College Degree in any business-related course

• With at least 1 year of experience in bank operations or counter-cashier functions

• Knowledgeable in credit card transaction processes

Please refer to job description.