• Respond to customer inquiries and provide accurate information regarding healthcare services.
• Assist clients with their healthcare account management through various communication channels.
• Resolve customer issues efficiently and maintain high levels of customer satisfaction.
• Maintain updated knowledge of healthcare products and services offered by the company.
• Collaborate with team members to achieve performance targets and enhance customer experience.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Proficient in English language, both written and spoken.
• Skills and Competencies: Strong customer service orientation.
• Qualities and Traits: Excellent communication skills and problem-solving ability.
• Working Conditions: Ability to work in a dynamic and fast-paced environment.