• Join Everise, a global leader in customer experience solutions! We are looking for Customer Service Representatives who are passionate about helping others and thrive in a fast-paced environment.
• As a Customer Service Representative, you will handle customer inquiries via voice, chat, or email. Your goal is to deliver excellent service, resolve concerns efficiently, and represent Everise’s commitment to world-class customer support
• NOTE: This job post is managed by John Christopher Briagas under the Everise Non-Employee Referral Program.
• By submitting your application through this post, you agree and acknowledge that you are being referred under this program and that John Christopher Briagas may be eligible for a referral incentive upon your successful hire.

Key Responsibilities:

• Handle incoming calls, chats, or emails from customers professionally
• Resolve customer issues with empathy, accuracy, and efficiency
• Provide product or service information clearly and effectively
• Escalate unresolved issues to appropriate departments when necessary
• Meet or exceed performance metrics including call quality, customer satisfaction, and response time
• Maintain confidentiality and security of customer information
• Stay updated with Everise’s processes, systems, and client requirements

Qualifications:

• At least Senior High School graduate or High School graduate (Old Curriculum)
• With or without BPO experience – fresh graduates and career shifters are welcome
• Good English communication skills
• Basic computer and typing skills
• Willing to work onsite and on shifting schedules
• Strong customer service mindset and problem-solving skills
• Amenable to work at any Everise site (depending on current openings)

Why Join Everise?

• Competitive salary and performance bonuses
• Comprehensive training programs
• Opportunities for career growth and promotion
• Friendly and supportive work environment
• HMO & other employee benefits