1-Pentagon Credit and Lending Corp IT Technical Support

IT Technical Support

1-Pentagon Credit and Lending Corp

HK$2.8-3.5K[Bulanan]

Di lokasi - Manila<1 Thn PengalamanSarjana MudaSepenuh-masa

Kongsi

Keterangan Kerja

Manfaat

Elaun
Bayaran Balik Perubatan
Pengiktirafan dan Ganjaran Pekerja
Hadiah Ulang Tahun, Insentif
Faedah Mandat Kerajaan
Gaji Bulan ke-13, Pinjaman Pekerja, Dana Pag-Ibig, Cuti Berbayar, Philhealth, SSS/GSIS
Insurans Kesihatan & Kesejahteraan
HMO
Lain-lain
Acara Sosial Syarikat
Cuti & Pelepasan
Cuti Hari Jadi, Cuti Sakit, Curi Percutian

Baca Lebih Lanjut

Penerangan

Provide first-level technical support to users via phone, email, and chat.
Troubleshoot hardware and software issues on various devices.
Assist in network connectivity problems and escalate complex issues.
Maintain an organized ticketing system and document solutions.
Educate users on best practices and new technologies.

Syarat-syarat

Educational Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field.
Experience Level: Less than 1 year of experience in technical support or IT helpdesk.
Skills and Competencies: Proficiency in troubleshooting, excellent communication, and customer service skills.
Responsibilities and Duties: Provide assistance with hardware and software issues, maintain IT systems, and resolve technical problems.
Working Conditions: Office environment, may require after-hours support.
Qualities and Traits: Detail-oriented, patient, and a team player with a passion for technology.

Hardware TroubleshootingSoftware TroubleshootingOperating Systems SupportNetwork SupportKnowledge of IT SystemsRemote Support ToolsKnowledge CybersecurityInstalation & ConfigurateStrong CommunicationIT asset management